Transaction Services Specialist
Humboldt, IA
Full Time
Experienced
Position Overview: We are seeking a highly organized and detail-oriented Transaction Services Specialist to join our team. In this role, you will be responsible for performing a variety of tasks related to transaction processing, client support, and cross-functional collaboration. The ideal candidate will have a strong understanding of financial transactions, ACH processing, tax documentation, and client service, with a commitment to accuracy and efficiency in all tasks. This person must possess a self-starter attitude and a desire to achieve a high standard of service.
Key Responsibilities:
Key Responsibilities:
- ACH Processing (In and Out):
- Process ACH transfers for both incoming and outgoing transactions, ensuring compliance with relevant regulations and accurate settlement.
- Reconcile ACH payments to ensure timely and accurate fund transfers.
- Transactions:
- Process transactions, including the sale or conversion of assets for clients, in accordance with their instructions and investment portfolios.
- Ensure all necessary documentation is obtained and verified for each transaction.
- Deposits and Withdrawals:
- Facilitate client deposits and withdrawals in a timely and accurate manner.
- Coordinate with custodians and clients to ensure smooth execution of transactions.
- Custodian Alerts:
- Monitor custodian alerts for any changes or updates to client accounts or transactions.
- Investigate discrepancies or issues related to custodian notifications and take appropriate action.
- Tax Forms/1099 Inquiries:
- Assist clients with questions regarding tax forms, including 1099s, and ensure accurate information is provided.
- Collaborate with the tax team to resolve any discrepancies or issues related to tax reporting.
- Cost Basis Updates:
- Perform updates to clients' cost basis information, ensuring compliance and maintaining accurate records for all transactions.
- Work with internal teams to validate and correct any discrepancies in cost basis calculations.
- Miscellaneous Action Items:
- Handle various tasks related to client transactions and account management, including researching issues and resolving problems in a timely manner.
- Support the team in meeting key performance indicators and client satisfaction goals.
- Cross-Training for Client File Preparation:
- Participate in cross-training initiatives to support the preparation of client files, ensuring that all necessary documentation is in place for smooth transactions.
- Assist team members in maintaining up-to-date client records and provide backup support as needed.
- Education:
- High school diploma or equivalent required; bachelor’s degree in finance, business, or related field preferred.
- Experience:
- 2+ years of experience in financial services, transaction processing, or a related field.
- Knowledge of ACH, deposits, withdrawals, liquidations, and other financial transactions.
- Familiarity with tax forms (1099) and cost basis reporting is a plus.
- Skills:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or transaction platforms.
- Ability to handle multiple tasks simultaneously and meet deadlines.
- Other Requirements:
- Ability to work independently and as part of a team.
- Problem-solving skills and the ability to address issues proactively.
- Knowledge of relevant financial regulations and compliance standards.
- Fast-paced environment requiring flexibility and adaptability.
- Competitive wages.
- Comprehensive benefits package including health, dental, and vision insurance, 401(k), and more.
- Professional development opportunities and a supportive team environment.
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